DELAYED SHIPPING ON ALL ORDERS
The Kelaro website and fulfillment centers are open and we can safely ship orders, but due to restrictions relating to COVID-19, we are experiencing short delays for shipping and refund processing. In general most items are arriving within 3-8 days of ordering. See below for specific information about each of our shipping partners.
Our customer service, web, and social teams continue to work remotely and are available to field any questions you may have. Please don’t hesitate to get in touch.
We share our thanks and gratitude for the medical communities and emergency services as they work tirelessly and selflessly through this pandemic.
Amazon: Delivery times may be longer and product availability may be limited. Read more here.
FedEx: Delivery times, money-back guarantee, and signature requirements are all impacted. Read more here.
UPS: The Service Guarantee and commit times are both impacted. Read more here.
USPS: Delivery times may be significantly impacted. Read more here.